Frequently Asked Questions.

Frequently asked questions about our products and our company



Company

Who are VSF’s Primary Buying Customers?

The majority of the buyers with whom we contract are large commercial and consumer products manufacturing operations in major markets worldwide.

How does VSF develop product resources?

We seek out reliable providers of only the highest quality, in-high-demand commodities that we market, throughout the globe. We arrange to meet face-to-face with these operations, review their operations, processes procedures, and production volumes and schedules. We work hand-in-hand with our trusted vendors to set up mutually beneficial contracts with these providers for volumes of product that they assure us they can supply, based on projected schedules that have been mutually agreed upon.

Why aren't all of your products on your website?

VSF market over 2000 products and carries over 100 retail items. At this time our website features only the items that are in the highest demand.

How can we ensure the quality of your services?

Our company has been serving and providing local goods to countries all over the world since 2000. We ensure you Seeing is Believing.

Who are your company’s clients?

Our clients range from traders, importers and chain store buyer. We are also always glad to serve you.

What is the minimum order quantity?

  • A minimum order quantity for 20ft container is about 28 - 29 m3 or 20 tons
  • A minimum order quantity for 40ft container is about 55 - 58 m3 or 20 tons
  • A minimum order quantity for 40ft HQ container is about 65 – 69 m3 or or 23 tons

OEM

What type of products can we OEM?

Any products as long as you meet the manufacturer minimum quantity.

What is the minimum order quantity?

  • A minimum order quantity for 20ft container is about 28 - 29 m3 or 20 tons
  • A minimum order quantity for 40ft container is about 55 - 58 m3 or 20 tons
  • A minimum order quantity for 40ft HQ container is about 65 – 69 m3 or or 23 tons

Is it possible to receive samples?

Yes, however for some cases a fee may be required.

Is it possible to provide my own ingredients?

We usually prepare the ingredients. However, we can work on your ingredients with the following conditions:

  1. All documentations including the specifications to be provided.
  2. Inspections on the ingredients would be done for verification purposes.

Will you help with the Product Packaging Design?

Yes, we can recommend our designer for your Product Packaging Designer, however, the cost of the designing fee would be bear by yourself.

When is your delivery time?

Depending on ingredients and other materials, our delivery time varies. If all documentations are being prepared, first order usually takes up to 4 – 6 weeks. Subsequent order should takes around 2 – 4 weeks.

Can you help us with the Product Planning?

Products planning are usually done by buyer themselves.

I would love to keep my cost as low as possible.

Yes, we choose low-cost ingredients out of a few thousand choices according to your optimal formulation and budget.

Can you provide services for companies located far away from you?

Can you provide services for companies located far away from you? Yes, we can; we communicate through all means including telephone, fax and emails.

Do you work with companies overseas?

Yes, we have a great team of English and Chinese speaking staff for international clients.

What are your confidentiality policies?

As an OEM Supplier, we keep your company information strictly confidential. We assure you that your private information are being kept secured and not to be shared with other parties.

Export, import and customs

Where can I export the products to?

You can export to anywhere you like, as long as it isn't restricted by the manufacturers.

Before I export the products, what are the criteria?

The export product criteria are based on countries custom requirement such as:

  • USA - FDA Registration Number and FDA requirement of nutrition information.
  • China - Form E, Certificate of Origin, Health Cert, Certificate of Analysis (COA)
  • Asia Countries - Form D, Certificate Of Origin, Health Cert

Custom requirement differs from each country, and amended from time to time.

How can I buy the products from you?

You may select the products that you like by adding to the cart and we will get back to you with the best price possible.

Price, Currency, Discount

Do you offer any discounts?

All prices can be adjusted base on the quantity of goods you order.

faq question

If you did not find the information you needed in the Frequently Asked Questions, please use the contact form.

If you prefer to contact us by telephone, please feel free to contact us during Office hour. 

(603) 7846 2149, 

You may also send us correspondence at:

VSF Sdn Bhd (503078-W)
4G, Jalan Suria RU5/R,
Bandar Pinggiran Subang SEK. 3,
40150 Shah Alam, Selangor D.E.
Malaysia

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